What is the warranty period?

Disruptive Technologies will replace failing material operated within specification, is within warranty, and has an active subscription. There is no warranty on pre-release, beta, or prototype devices.

Warranty periods

Sensors and Cloud Connectors

The default warranty period is for 12 months after purchase. For subscriptions prepaid for two years or longer in advance, the warranty period is 24 months. 

Accessories

The warranty period for sensor accessories is 12 months.

How do I claim a warranty? 

Please get in touch with support to claim a warranty for the defective products.