Disruptive Technologies will replace failing material operated within specification, is within warranty, and has an active subscription. There is no warranty on pre-release, beta, or prototype devices.
Sensors and Cloud Connectors
The default warranty period is for 12 months after purchase. For subscriptions prepaid for two years or longer in advance, the warranty period is 24 months.
The warranty period for sensor accessories is 12 months.
How do I claim a warranty?
Please get in touch with support to claim a warranty for the defective products.