Our Studio web-app uses Server-Sent Events (SSE) to stream live update of sensor data to the browser.
SSE is part of the W3C web standards and a compliant network connected to the Internet should allow full operation of them.
If there are network security products that intercept and filter, or block, any of these standard protocols, Studio may not work as expected. Some aggressive anti-virus products that try to proxy all HTTP traffic might also break the SSE solution.
When this happen, neither the "Identify a Sensor", nor the live sensor data animations will work and you will see the following banner at the top of Studio.
If you are having problems resolving this issue with your network administrator, please contact email@example.com.