How to resend an invitation to Studio

To ensure that only valid persons gain access to Studio, invitation links sent on email to new users have an expiration. If an invitation is not accepted in a timely manner, an unauthorized person will not be able to try and use the link later on. 

To send a new invitation, you need to have either a Project administrator or Organization administrator role, depending on the type of invite you are sending. Users can be invited on a project or organization level. 

 

Resend a Project Invitation

  1. Open Studio
  2. Select a Project from the dropdown in the header
    SelectProject.png
  3. Select Project Settings
    MenuProjectSettings.png
  4. Select the user that needs a new invitation
    SentInvitation.png

  5. Select RESEND INVITATION
    ResendButton.png

A new invitation email is now sent to the recipient.

 

Resend an Organization Administrator Invitation

  1. Open Studio
  2. Go to any Project in the Organization by selecting one from the dropdown in the header.
  3. Select Administrators in the bottom left corner (this button is only visible if you are an organization administrator). 
  4. Find the person you want to resend the invite to and press Resend Invite.

    ResendOrgAdmin.png

A new invitation email is now sent to the recipient.

Email not received?

If the recipient is having trouble with getting the invitation on email, you can copy the Invite URL link and send this directly to the person you invited over any messaging application.