The sensor is not sticking to the surface

Usually, the self-adhesive tape on the back of the sensor sticks to most surfaces, but mounting may require extra attention in some conditions. Here are the possible causes that made the sensor unable to stick to the surface:

The sensor was attached to an unprepared surface

Clean and dry the surface, and re-mount the sensor with a suitable adhesive.

The adhesive was not optimal for the surface and/or environment

Experiencing an installation issue?

Please refer to our Installation Guide for detailed instructions on how to properly install our devices.

If the problem persists, please get in touch with us