How to monitor connectivity health for Cloud Connectors

There are a few tools available to monitor the connectivity of the installed Cloud Connectors:

  • Look at the connectivity for each Cloud Connector in Studio for the last 30 days.

  • Set up Notifications in the Studio to be alerted on Cloud Connectors that go offline (immediately or with a delay).

  • Subscribe to the Connection Status Event to create a logic for knowing when Cloud Connectors go offline or online. Reference: connection-status-event
  • Subscribe to the Cellular Status Event to create a logic on your end for knowing the signal strength of Cloud Connectors. The gateway will typically have a strong connection if the signal strength is 20% or more. Reference: cellular-status-event