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Sensors
Installation
Troubleshooting
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Cloud Connectors
Installation
Troubleshooting
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Accessories
Installation
How to measure temperature in freezers, fridges and cold storage
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Studio
Getting started with Studio
Troubleshooting
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Installation
Installing your first kit
How to plan your installations
View installation guide
Developer Docs
Introduction to Data Connectors
Introduction to REST API
Open Developer Docs
Common questions
Support
How to contact support
How can I track the status of my support requests?
What is the response time in case of issues?
Commercial
Extended Data Storage
Renewal and Subscription FAQ
Invoice payment options
How to view invoice history
What is the warranty period?
How to claim your warranty
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Logistics
Delivery Q&A
Shipping and Customs Information
Product Classification in International Trade
Battery Shipping Compliance
How do I return devices via FedEx?
How do I return devices via DHL?
General
Supported countries
Are your devices certified?
Can your sensors be Ex-certified?
Are sensors calibrated according to NIST?
Where is your production site located?
Can you share details on your product roadmap?
API
Where can I find API documentation?
Can I integrate with ArcGIS?
Is your solution compatible with the Modbus protocol?
What type of integrations exists to connect to other cloud solutions?
Security
How do I report a security issue?
Is the sensor data encrypted?
Do you support software updates to devices in the field?
Are self-signed SSL certificates accepted?
Legal
Declarations of Conformity
Security White Paper
General Terms and Conditions
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