If you have entered incorrect login credentials multiple times, your Studio account will be locked temporarily for security reasons. This article explains how to regain access.
Who is this article for?
Studio users whose accounts have been locked after multiple failed login attempts.
What do you need?
- Access to the email address associated with your Studio account
Steps
Your account is locked for 10 minutes after multiple failed login attempts. You have two options to regain access:
- Wait 10 minutes, then try logging in again.
- Reset your password immediately using the password reset guide. Your account will be unlocked as soon as your new password is set.