This article explains how to locate specific certification and compliance details for your hardware to ensure your usage of DT products meets local regulatory requirements.
Who is this article for?
- DT Customers looking for official certification documents or compliance ratings for their specific hardware devices.
What do you need?
- The name or model number of your device (e.g., Cloud Connector or specific sensor).
- Access to the DT Help Center at https://support.d21s.com/
How to find certification information?
To find the certifications for your specific device, follow these steps:
- Visit the official sensor or Cloud Connector Product Page: Navigate to the specific device product page, and locate the Product Datasheet for your Cloud Connector or sensor.
- Locate the "Certification & Compliance" section: Scroll down to the Product Variants section and locate Certification & Compliance on that page.
- Review the details: Here, you will find detailed information regarding regional certifications and regulatory compliance for that specific product.
Note: Because certifications vary by device model and region, always check the individual product page for the most accurate and up-to-date data.
Troubleshooting / FAQ
Q: What if I don't see a certification listed for my country?
A: If a specific certification is not listed in the datasheet, the device may not be certified for that region. Please contact our support team for further clarification