Congratulations on your new Sensor Kit!
This guide helps you activate your devices for use in the Studio web application. Complete the steps below to start using your sensors and Cloud Connectors:
- Log in to Studio
- Claim your sensors and Cloud Connectors
- Power the Cloud Connector
- Check if the sensors and Cloud Connectors are online
Step 1Log in to Studio
A Studio Organization, where you manage and activate your sensors, is automatically created for new customers. An invitation to Studio is sent to the email address registered as the Studio Administrator during the purchase process.
If you can't find that invitation, please review the troubleshooting steps or contact support.
If your company already uses DT sensors, ask your existing Studio Administrator to invite you to your Studio Organization. For additional information, see Managing Studio access.
Step 2Claim your sensors and Cloud Connectors in Studio
Once you have access to Studio, the next step is to claim your sensors and Cloud Connectors. During the claiming process, devices activate automatically if you have available subscriptions.
To claim the sensors and Cloud Connectors, scan the KIT ID on the packaging or the individual QR code on each device.
If you are having trouble with claiming, check the possible errors listed below to identify the issue:
- This Kit/Device has already been claimed - someone has already claimed it for an organization. Use the Identify Device feature to search for the device in your projects or reach out to support for help.
- Not found - We were not able to locate the kit/device. If you entered the device ID manually, double-check for any errors in the input or reach out to support for help.
- Too few subscriptions available to activate devices - There are not enough subscriptions available to activate the devices. Either claim the devices without activating them, remove some devices from the claiming list, or deactivate other devices to free up subscriptions, or purchase additional subscriptions.
Tactile Touch sensors do not have printed QR Device IDs. Refer to Installing Tactile Touch sensors for more information on claiming.
Step 3Power the Cloud Connector
You're now ready to install the Cloud Connector.
Connect the included power supply cable to the Cloud Connector. While the device is booting, a blinking white light appears. Within a few minutes, the white light should be solid, indicating that the device is connected and fully operational.
Cloud Connectors with a cellular subscription automatically connect to the DT Cloud. For the Ethernet connection or troubleshooting, please refer to our Installation article.
Step 4Check if the sensors and Cloud Connectors are online
When the Cloud Connector is online, nearby sensors automatically send data to your Studio Organization.
Check if the Cloud Connectors have a Good Connection in the Studio app, as shown below:
The last step is to verify that all sensors are reporting data:
- Tiny sensors - Studio has a built-in function that listens to all sensors within a project, providing a simple way to identify and check connectivity status by simply touching them. Use the Identify sensor by touch to check if your tiny sensor is online and responds.
- CO2, Motion, Temperature & Humidity, and Temperature Probe sensors - Pull the battery tab to activate the sensor. The sensor should be active and immediately visible in the Studio.
- Door & Window sensor - Pull the battery tab to activate the sensor. Move the magnet toward the sensor unit to check if the state change will trigger in Studio. The change should be visible immediately.