How to contact support

Have a commercial question?

Please get in touch with our Sales Team through our contact form if you want a quote or have questions about products before purchasing.

Write to us

Send us a request at any time through our Request Form, by emailing, or by contacting us through Studio. 


If you believe your device is experiencing a hardware problem and troubleshooting fails to resolve it, please visit our Warranty guide which will assist you with your next steps.

For any type of hardware issue, please use the Request Form and select "Hardware Issue" from the drop-down menu. For any other types of requests (sales inquiries exempt), please choose "Support Request." 

Call us

EU +44 808 164 1905 (08:00 - 16:00 CET/CEST)
US +1 (855) 714-3344 (08:00-17:00 EST)


We're available from 08:00 - 16:00 CET/CEST (EU), Monday through Friday. We do our best to respond to each request with a personalized reply within a business day.

If you send us a request outside the opening hours, we will work on it as soon as we return.


Support is available in English and Norwegian.

Days without support

Due to public holidays, the support service is closed for the following business days:

  • Jan 1, 2024
  • Mar 28, 2024
  • Mar 29, 2024
  • Mar 31, 2024
  • Apr 1, 2024
  • May 1, 2024
  • May 9, 2024
  • May 17, 2024
  • May 19, 2024
  • May 20, 2024
  • Dec 25, 2024
  • Dec 26, 2024