Troubleshooting

Sensor

• The sensor is offline

• The sensor is not in Studio

• Sensor readings are unexpected

• The sensor is not sticking to the surface

• “This Kit/Device has already been claimed” error message

• “Not found” error message

See all 8 articles

Cloud Connector

• Cloud Connector (1st Gen) troubleshooting

• Cloud Connector (2nd Gen) troubleshooting

Studio

• I cannot find the invitation to Studio in my inbox

• I'm unable to delete my project

• Why do sensor identification and live updates not work in Studio?